Sales

London Fashion House - Case Study

Linear Blue were approached by a premium London-based fashion house with a requirement to develop and implement a global management system to run their entire business from their manufacturing process, through to the store with the ability to track all shipments via their own warehousing and channel distribution.

The main requirements were to have a Sales Order Processing system, with complete stock management and logistics modules, as well as invoicing with Sage integration and full calendars. The system had to have a simple to use interface, which could easily be understood and be used by all members of staff from warehousing through to accounts.

The system is a powerful analytical tool which is used by the management team to monitor global sales, as well as fashion trends and has the facility of forecasting trends for new as well as existing product lines.

Force4 Chandlery - Case Study

Force4 Chandlery approached Linear Blue with the remit to design and develop a brand new sales order processing system to manage the sales, stock and delivery aspects of their multi-faceted business. Not only did they need a system that could manage the standard requirements of a mail-order SOP system, but also with custom field data and complex management reporting. In addition to unique purchase order requirements Force4 also needed a system that could run as Point-of-Sale in their shops.

Linear Blue designed a completely bespoke sales order processing system to meet the exact needs of Force4, implementing it throughout the mail order side of the business. The next step was to implement the system in the Force4 shops. The main objective was to allow all the shops and the head office to share information between them; the problem existed that if a shop lost Internet connection the system must not go down or they would not be able to sell anything at the tills. To answer this issue we designed a system that could operate stand alone in the shops and then synchronise data as required. The system could also intelligently store any data in a buffer if the network connection was lost and then automatically send it once the connection came back.

Another key element of the shop based system was its ability to run as a point-of-sale unit, complete with cash-draw, till display and receipt printer. Utilising FileMaker Pro as a development platform for the system, we were able to integrate various hardware and software technologies to create a unique sales environment.

The Natural Wood Floor Company - Case Study

The Natural Wood Floor Company identified the need for a new website as their existing website was no longer cutting edge and traffic on the site was down and, as such, approached Linear Blue to help them create a new on-line vision alongside the database project that was already under way.

From the start of the project it was a requirement that the website work as closely as possible with FileMaker to allow the site administratior to control the site using the functionality of FileMaker as a management tool. It was decided that anything which the Natural Wood Floor Company would need to change on a regular basis would be controlled through the new FileMaker system – this meant the site administrators would have control over the site’s content and would also be using only one system to control both the company database as well as the website.

One of the major requirements of the new site was that it would work as a source for new enquiries for the Natural Wood Floor Co. - as such, the site was built to be fully search engine friendly. A full SEO campaign was undertaken during the site build and is also ongoing since the site has been made live. At present almost 80% of the site traffic is coming from Search Engines.

Switch Communications - Case Study

Linear Blue helps Switch Communications provide a complete range of voice and data systems for business telecommunications services using FileMaker Pro.

In an ever shifting regulatory and competitive landscape, the telecommunication service providers have to use the latest technology to match their customers’ tastes and buying behaviour and deliver real business benefits. Switch Communications is saving time and money today by using FileMaker to manage their finances, customer contacts, diary, processes and inventory.

Switch Communications is a specialist solutions provider for business telecommunications services. It provides a complete range of voice and data systems, using both fixed and mobile technologies, tailored to the exact business priorities of any organisation. Supplying both network management services and equipment from world- renowned vendors such as Alcatel, Switch Communications provides a 24-hour service to its clients.

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